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Privacy Policy

Atom Trampoline Park is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website then you can be assured that it will only be used in accordance with this privacy statement.

Atom Trampoline Park reserves the right to change this policy at any time. You should check this page from time to time to ensure that you are comfortable with any changes. This policy is effective from 1st February 2016.

Atom Trampoline Park: Privacy Policy

STP Leisure LLP, trading as Atom Trampoline Park is a limited liability partnership registered in England and Wales under number 403316 with it’s registered office at 250a Mackadown Lane, Kitts Green, Birmingham, B33 0LE. (“Atom”, “we” or “us”) are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.atomtrampolinepark.co.uk (“Our Site”) and/or participating in the indoor trampoline activities at Atom Trampoline Park (the “Park”), you are accepting and consenting to the practices described in this policy.

  1. Information we collect from you:
    1. You may give us information about you by filling in forms at the Park or on Our Site or by corresponding with us by phone, e-mail or otherwise. The information you give us may include your name, address, e-mail address and phone number, age, financial and credit card information.
    2. We may automatically collect the following information from you:
      1. technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
      2. information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from Our Site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
    3. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
  1. Cookies
    1. Our Site uses cookies to distinguish you from other users of Our Site (a cookie is a small file which asks permission to be placed on your computer’s hard drive.) This helps us to provide you with a good experience when you browse Our Site and also allows us to improve Our Site.
    2. We use the following cookies:
      1. Strictly necessary cookies. These are cookies that are required for the operation of Our Site. They include, for example, cookies that enable you to log into secure areas of Our Site, use a shopping cart or make use of e-billing services.
      2. Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around Our Site when they are using it. This helps us to improve the way Our Site works, for example, by ensuring that users are finding what they are looking for easily.
      3. Functionality cookies. These are used to recognise you when you return to Our Site. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
      4. Targeting cookies. These cookies record your visit to Our Site, the pages you have visited and the links you have followed. We will use this information to make Our Site and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
  1. Use made of the information we gather from you
    1. We will use the information we gather from you:
      1. to help us carry out our obligations, particularly in respect of health and safety requirements.
      2. for internal record keeping.
      3. to improve our products and services.
      4. to inform you about new products, special offers, changes, and/or other information which we think you may find interesting.
      5. to contact you for market research purposes either by email or phone.
      6. to improve or customise Our Site.
    2. If you do not want us to contact you for marketing purposes then you can unsubscribe from our mailing list at any time by writing to the ‘Atom Trampoline Park Marketing Manager’ at 250a Mackadown Lane, Kitts Green, Birmingham, B33 0LE or via email at ku.oc1500942436.krap1500942436enilo1500942436pmart1500942436mota@1500942436ofni1500942436.
  1. Where we store your personal information
    1. All information you provide to us is stored on our secure servers which are located in England. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of Our Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
    2. Unfortunately, the transmission of information via the internet is not completely secure. Although we will take all steps reasonably necessary to protect your personal data, we cannot guarantee the security of your data transmitted to Our Site; any transmission is at your own risk.
  1. Images
    1. While in the Park, we may take photographs or digital recordings of you for training and/or promotional purposes (this includes promotional leaflets and videos for Our Site). You consent to the use of your image for such purposes and waive any rights, claims or interest to inspect or approve the use of the photographs and/or recordings, and understand you will receive no financial or other remuneration of any kind.
    2. If you decide that you do not want us to use your image, please contact us using the details referred to in paragraph 3.
  1. Disclosure of your information
    1. We may share your information with selected third parties including:
      1. Business partners, suppliers and sub-contractors for the performance of any agreement we enter into with them.
      2. Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others.
      3. Analytics and search engine providers that assist us in the improvement and optimisation of Our Site.
    2. We may disclose your personal information to third parties:
      1. In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
      2. If Atom or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
      3. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation.
  1. Your rights
    1. You have the right to request details of the personal information which we hold about you or to ask us not to use your personal data for marketing purposes. You can exercise your right to prevent such use by checking certain boxes on the forms we use to collect your data. You can also exercise the right and/or rectification or erasure of that information or to object to the processing of that information at any time by contacting us using the details set out in paragraph 3.
    2. You may request details of the personal information which we hold about you. If you believe that any information we are holding is incorrect or incomplete, please contact us at the details set out in paragraph 3.
  1. Changes to our privacy policy
    1. Any changes we may make to our privacy policy in the future will be posted on Our Site and, unless you have opted not to be contacted by us, will be notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
  1. Contact
    1. Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to the details set out in paragraph 3.